A. Definitions
Client: A person intending to hire travel services from Mystic India Vacations.
Product Purchased: Travel related services offered by Mystic India Vacations.
Tour Fees: Any and all fees payable by the client for products purchased.

B. Fees and Payment
1. It is the client's responsibility to ensure that the tour fee in respect of the Product purchased (as stated in the tour invoice document) are paid in such a fashion that atleast 50% of the fee are credited to our account 30 days prior to the date of travel. This condition can be modified in certain cases where added payments may be requested well ahead of time. These are typically situations where parts of travel booking are confirmed only against receipt of advance payments.

2. If the client purchases a product where the date of travel is less than 30 days away, then, a 50% deposit becomes due as soon as the tour arrangements are confirmed.

3. All payments made through this Online Payment Facility must be made in INR. Any currency conversion costs or other charges incurred in making the payment or in processing a refund shall be borne by the client or the third party making payment, and shall not be deductible from the Fees due to the company.

C. Payment by Installment
1. Where an installment arrangement is set up to make payments using a credit card, MYSTIC INDIA VACATIONS. Will notify the client, or the third party making payment, of the dates on which installment payments will be claimed, and the amounts of those installments, at least 5 working days before the first installment is due.

2. Payment of tour fees by a person or organization other than the client does not constitute a contract for the provision of the product between such person or organization and MYSTIC INDIA VACATIONS.

D. Refund of Tour Fees
1. If the client has to cancel the Product purchased after making deposits/full payments, then, any entitlement to a refund of Tour Fees will be as determined below.
Within 4 weeks of the start of the tour* - Full refund - No Tour Fees payable
After 4 weeks but before the first day of the second term - 50% of Tour Fees payable
After the first day of the Tour -- No Refund - Full tour fees payable

* Exceptions would apply where parts of travel booking are confirmed only against receipt of advance payments. In such cases the amount paid to secure such bookings would constitute that part of the fee that is not refundable. This amount would be made known each case to the client before any payment is made on this account.

2. In the event that any payment made via the company’s online payment system is to be refunded (either fully or in part) the company will Endeavour to make the refund to the card account or bank account from which the refundable payment was made. If, for reasons beyond the company's control, refund cannot be made to the originating card/bank account, the refund will be made through an alternate process.

E. Security
1.All payment details which are entered through this payment gateway are encrypted. The site is secure and aims to offer secure communications using the latest technology available.
2.The company shall not be liable for any failure by the user of this online payment system to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the course of the Online Payment process.

REFUND AND CANCELLATION POLICY –
Our cancellation policy is governed by similar policies imposed by other provider of services. Till 30 days before the tour there are no payments requested or any cancellation charge imposed. However, there would be exceptions in certain cases where advance payments would be required to secure certain services. In such situations the payment and cancellation policies would vary on a case by case basis.. If any tour is cancelled within 30 days of operation, then, a 50% cancellation charge can be levied by the company. However, in a case by case situation depending upon what funds the company can retrieve from the various vendors, the cancellation figure might be smaller. For any cancellations effected during the course of the tour, the refunds would be at the discretion of the company.

PRIVACY POLICY –
Mystic India Vacation is an inbound & Domestic tour company committed to maintaining the security and confidentiality of the personal information gathered and used on the www.mysticindiavacations.com website (“hereinafter the Website”). This Privacy Statement covers www.mysticindiavacations.com.

Information Collected
Mystic India Vacations ™ collects information that you voluntarily provide to us on the Website. The types of personal identifying information (“PII”) that may be collected on the Website are customer name, names of companion travelers, mailing address, e-mail address, Telephone Number(s), date of birth, passport information, credit card and payment information. Non-personal data that you voluntarily provide to us may be collected on the Website during your usage of the site.

Children and individuals under 18 years of age are not permitted to make payment transactions on our site.

Information Use
Mystic India Vacations gathers, stores, and processes the PII received on the website in order to process payments for travel products and services purchased by you . Mystic India Vacations may share your information with its authorized technology, marketing and service providers. However, Mystic India Vacations does not sell, share, rent, or trade personal information to third parties for promotional purposes. The suppliers of travel inventory (hotels, airlines, etc.) that receive your information may have privacy policies that are different than this Privacy Policy. Our credit card processing uses your PII solely to facilitate the completion of your travel booking.

We may share the information you provide, including PII, with third parties in a legal proceeding, when there is reason to believe that illegal or fraudulent activity has or may occur, and/or in certain corporate transactions provided the recipients of the data in these transactions are contractually obligated to abide by this or a similar Privacy Policy

Mystic India Vacations may automatically collect statistics about your visit to our Website when you visit the Website. This information does not identify you as an individual and it is intended to gather information about your visit to our Website. The types of information that may be collected is your IP address, and, pages visited on the Website. This information is collected through the use of tracking technologies such as log files and web beacons.

Option to Control Information
PII does not have to be revealed when you visit the Website. Nevertheless,Mystic India Vacations may collect data about your use of the Website; this data will be anonymous and will not be linked to any PII unless that information is provided voluntarily. This information is collected to help us improve our Website and service.

Communications from the Site
You will receive transaction or service related communications from the Website when you purchase travel products and services through our Website. Additionally, you may receive promotional communications from us if you choose to receive these communication

Blogs and Testimonials
If you comment to a blog or post a testimonial on this Website, you should be aware that any PII you submit can be read, collected, or used by other users on these forums, and the PII can be used to send you unsolicited messages. We are not responsible for and will not protect the privacy of the PII you choose to submit in these forums.

Service Providers
We use third parties to provide credit card processing, email services, web-analytics, and live-chat services on our Website. When you sign up for these services, we will share your PII as necessary for the third party to provide the services. These third parties are prohibited from using your PII for any other purpose

Security and Confidentiality
The security of your PII is important to us. When you enter sensitive information such as credit card number on our registration or order forms, we protect the information using a very secure technology. We follow generally accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.

We reserve the right to disclose your PII as required by law, when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order, or legal process. In addition, Mystic India Vacations may disclose certain information in cases of fraud or abuse of the Website.

Changes To This Privacy Statement
Changes to this Privacy Statement may be made from time to time. If any change is unacceptable to you, you may edit or remove your information subject to the restrictions noted herein. Mystic India Vacation reserves the right to modify this Privacy Statement at any time, so please review it frequently.

Contact Us
If you would like to contact us regarding this Privacy Statement, you can reach us by our mailing address at KAVARI VIHAR PHASE -03 , SHAMASHABAD ROAD AGRA - WWW.MYSTICINDIAVACATIONS.COM